When Amazon canceled its artificial intelligence hiring tool in 2018, the program exhibited signs of sexism, with many founders learning that AI has the potential to bias recruitment.
“AI is only as good as the humans designing it, and we are naturally biased,” says Henry Tsai, vice president of product at job applicant tracking software company Greenhouse Software. Established in 2012, the platform of Greenhouse is created To Prevent bias by keeping AI out of the decision-making process when evaluation of Candidate.
However, startups are still exploring other ways to enhance the hiring process using AI. Here are three companies that have developed new tools designed to promote inclusion while helping employers navigate the changing hiring landscape.
the headquarters: Seattle, Washington
Inclusive bills itself as a startup that can improve diversity and inclusion and reduce the time it takes companies to hire new employees. The company’s software takes video footage from virtual job interviews and edits them into 65-second clips, removing the interviewer’s comments to eliminate potential instances of bias. Clips of candidates who haven’t been hired are shared with other employers who want to hire them.
Down side: While inclusion can help diversify the ranks of companies, it It does not ensure that practices for maintaining DEI are supported within organizations that use the program.
cost: Inclusive offers a three-month free trial, after which the cost depends on the amount of recruiting planned for the next year.
Establishment Year: Scottsdale, Arizona
Paradox offers a virtual assistant called Olivia that is similar to Amazon’s Alexa and Apple’s Siri and can perform automated tasks during the hiring process. Customers can also customize the language used by Olivia to represent the voice of their brand. Olivia can collect basic information from job applicants, schedule interviews, and answer questions during the onboarding process. Paradox customers include Unilever, Nestle and 3M.
Down side: Natural language can be hit or miss with AI products, and while Olivia does offer a voice function, the feature is not widely used by customers. “Trying to capture more voices in the future for us,” says Paradox Chief Product Officer Adam Godson. “We’re looking forward to adopting socially.”
cost: Implementing Olivia can cost anywhere from a few hundred dollars to a few thousand, depending on what customers want the software to do.
the headquarters: New York, New York and Tel Aviv, Israel.
Junco builds a pipeline of underrepresented applicants and helps connect them to hiring companies. The software’s algorithm is trained to eliminate instances of bias from the hiring process by not disclosing applicants’ personal information, such as race or gender. Junco’s mission is to increase the visibility of underrepresented applicants in the candidate pool and connect them with companies working to improve their workforce representation. their product Focuses on women, people of color and service veterans. Customers include Adidas, American Express and Nike.
Down side: The platform does not yet serve LGBTQIA+ or neurodiverse professionals, although it is a stated target for the company.
cost: Junco’s rates depend on the size of the business, but the average cost is $70,000 per year.