August Health digitizes senior living communities for better care – Meczyki.Net

Senior living communities often rely on paper or legacy systems to manage their operations, making it difficult for healthcare providers to keep track of residents’ needs. august health is on a mission to change that with a SaaS system built specifically for senior housing. The company has raised a $15 million Series A led by Matrix Partners and returning investor General Catalyst. The round also included participation from Dan Batty, founder of Columbia Pacific, and Erin Whitman, founder of Formation Capital. This brings August Health’s total to $17.6 million so far.

The company’s vertical SaaS that manages care and compliance for thousands of senior living residents, and includes a virtual care platform that enables telehealth visits with physicians. Co-founder Erez Cohen says that about 74% of senior living communities are still operating on paper.

Cohen is the second-time founder, whose first startup, MapSense, was Acquired by Apple in 2015, He met his co-founder, Dr. Justin met Schramm, where both of his children were playing.

Cohen recently left his position at Apple, where he headed an engineering and product group following the acquisition of Mapsense, and was looking for mission-driven opportunities. At the time, Schramm was the medical director of Landmark Health, a healthcare group that focuses on older patients.

Many of the seniors lived in living communities, allowing Schramm to see how many residences still operate on paper and legacy tech systems, making it harder for landmark providers to obtain information about their patients. For example, if a provider wants to know a patient’s medication list, care plan, recent event history or weight and vital trends, they have to dig through paper records onsite. This presented a problem, especially when there was an emergency.

Cohen told Meczyki.Net, “Justin shared with me his experience working in senior living communities, where some of society’s most urgent work is happening yet communities to support their extensive and complex care work. Modern, high-quality technology is denied.” That COVID underscored these issues.

Cohen said the two began visiting communities where Dr. Schramm had patients first and saw an opportunity to support administrators and caregivers by building software that would automate busywork, simplify compliance and streamline community services.

People working in senior care homes often struggle with time-consuming paperwork, including move-in packets, face sheets, emergency binders, drug administration records, and service plans. “When some information is updated in one place, it often remains out of date elsewhere and it becomes difficult to identify the source of the truth,” Cohen said. “This has led to lawsuits, often chronicled, where separate records have resulted in injury or death.”

Paper records also make basic analysis very difficult to track. For example, Cohen said senior care residence workers often have trouble with (for example) how much their facility has declined, how much they should charge for new residents and the average acuity in communities.

In addition to impacting resident care, this leads to staff burnout. Cohen said many senior accommodations are grappling with staff shortages and are struggling to recruit younger staff members, especially during COVID.

August Health helps create a digital charge for each resident with all the key information needed to coordinate their care, communicate with family members and outside providers, maintain compliance with state regulations, and run a business with visibility into analytics. helps. For example, it digitizes the move-in process, gathering each patient’s medical, social and personal history, as well as their preferences, and syncs it in real time.

Family members get access to a portal to fill in information, update records, get visibility on resident care and payment options. That data goes directly into the resident care record, where residence staff can make assessments, create care plans, chart progress notes, track incidents, prepare and store required documentation, and use of medications. Can manage and monitor trends.

Importantly, August Health’s compliance tools also perform a real-time assessment of regulatory compliance based on state-specific requirements and generate automated reminders if requirements are missing or need to be updated, Cohen said. “The solution helps track and automate compliance, which is a huge pain point for customers, historically the mental burden of having to manually track due dates to avoid quotes or fines, sticky Notes and Excel spreadsheets are required.”

Cohen said August Health’s biggest competitors are legacy systems that were originally built for other industries. For example, Yardi was created as a general real estate and asset management software, but added assisted living care tools through acquisitions. PointClickCare, on the other hand, was built as post-acute, skilled nursing software and is a hospital-level EHR, which means it is often difficult to navigate for assisted living users. Other options include AL Advantage, Tabula Pro, and Caring Data.

The startup monetizes through its two main products: a move-in only product limited to an initial intake workflow. August Health charges a fee per active resident, per month. Most of its customers are also on its end-to-end assisted living software platform, which charges communities per active resident every month.

“We align with our customers so that they are not paying for empty beds, but only for actual residents of the community,” Cohen said.