How to have a better customer experience in today’s crowded, experience-driven world

The experience economy has infiltrated every industry – from online shopping to healthcare, consumers expect a highly interactive, personalized experience in almost every interaction. And when your business doesn’t deliver, consumers compete.


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Join us in this free webinar Read on as we discuss actionable tips and best practices for delivering a better customer experience from discovery to post-purchase. In this webinar you will learn:

  1. What customers expect from today’s customer experience
  2. How to Provide a Better Customer Experience at Every Stage of the Customer Journey
  3. What best practices for customer experience can you implement now (and what you should plan to implement in the future)

meet your panel

  • Chance Olson, EVP of Customer Experience and Strategy, Podium
  • Julie Inouye, Head of Communications, Podium
  • Jay Baer, ​​Marketing and Customer Experience Expert, Convince & Convert
  • David Meltzer, Entrepreneur, President, Writer and Business Coach

How to have a better customer experience in today’s crowded, experience-driven world The webinar will go live on Thursday, June 30, 2022 at 1PM EST/10PM PST.