Oversight Board’s annual report tracks how often Meta follows its advice – Meczyki.Net

The advisory group reviewing Facebook and Instagram’s content moderation decisions released this first annual report Wednesday, the end of its first year in operation.

The Oversight Board apparently received over a million appeals from Facebook and Instagram users in 2021. Most of those requests asked the board to reverse the content on the Meta app, which was removed for breaking rules against hate speech, violence, and bullying. The board issued judgments and clarifications on 20 matters it called “important”. In 70 percent of the cases the group reviewed, it reversed the initial determination of META.

“There was clearly a huge demand among Facebook and Instagram users to appeal the content moderation decisions made by Meta to an organization independent of Meta,” the board wrote in the report.

The oversight board’s most prominent decision so far concerns reinstatement of former President Donald Trump, who was fired from Facebook after encouraging a rebellion in the US Capitol. The board responded to that decision by asking Meta to clarify the rules the former president used to start off the stage. “In applying this penalty, Facebook did not follow a clear, published procedure,” the board wrote at the time, adding that Facebook had no rules for the “indefinite” suspension issued to Trump.

Beyond its decisions, which set a precedent for future policy enforcement, the board also makes more general recommendations to META on how the company should consider specific aspects of content moderation and how the rules should be implemented. .

In less high-profile instances, the board recommended that META tighten Facebook and Instagram’s rules against doxing, requesting that the company release a transparent report on how well it has implemented COVID-19-related regulations And asked it to prioritize fact-checking for governments. Those who share health related misinformation through official channels.

The Oversight Board made 86 policy recommendations in its first year. META has implemented some of the board’s suggestions for better moderation transparency, including giving users more information on violating the platform’s hate speech rules and informing them about whether AI or human moderation has made an enforcement decision. took, and completely ignored the others. Those results are tracked in an annual report, which sheds some light about how effective the group really is and how often Meta implements or glosses over its recommendations.

The Oversight Board reviews content moderation cases from around the world, sometimes sorting through linguistic and cultural nuances that Meta itself has failed to integrate into its moderation decisions, automated or not. Facebook whistleblower Frances Haugen has warned repeatedly about the company’s ability to monitor its social platforms in non-English-speaking markets. According to the report, half of the oversight board’s decisions were related to countries in the Global South, including some in Latin America and Africa.

Initially, the board only reviewed cases in which users were requesting that content be restored to Instagram and Facebook, but the group expanded to consider cases that requested that content be restored. To be removed in a few months. Still, the oversight board’s scope of deciding is limited to questions about individual posts and not the many other features people use on Instagram and Facebook.

The board writes that it wants to expand the scope of its powers to advise Meta to affect accounts and groups on its platform, not just individual posts. The oversight board is currently “in talks” with the company, which still has the final word on what the semi-independent advisory group might actually do.